Change order

Q: Until when can I change my order?

<ul> <li>Changes can be made up to 2 working days before delivery. <ul> <li>Only possible in case of delivery by mass transport.</li> </ul> </li> </ul>

Q: How do I change my order?

<ul> <li>Contact us at info@maxaro.nl or 088 205 47 00.</li> <li>Together we will look at the possibilities to adjust your order.</li> </ul>

Q: Can I still change my delivery address?

<ul> <li>Yes, as long as your order has not yet been processed or is ready for transport. <ul> <li>This can be done up to 2 working days before delivery.</li> </ul> </li> <li>Please contact our customer service immediately.</li> </ul>

Q: What if my order has already been shipped?

<ul> <li>Has your order already been dispatched? Then, unfortunately, changes are no longer possible.</li> <li>However, you can submit a <a href="/en-gb/account/return-request/">return request </a>once your order has been delivered.</li> <li><a href="/en-gb/customer-service/return-process/">View the return process here.</a></li> </ul>

Modify order possible

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1Log in and check order status

You can change your order while it is not yet processed or ready for transport.

2Note your customer and order number

With your order number, we can assist you more quickly.

3Contact us directly

Send an e-mail to [email protected] or call us on 088 205 47 00. The sooner you get in touch, the better we can help you.

4We will help you

Our customer service team will work with you to see if you can adjust your order.

We take you under our wing

Change order

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