Other requests

• Report your request via your My Maxaro account, under 'Service and contact'.
• Complete the service form in full and join clear photos.
• We will contact you within 3 working days about the processing.

You fill in the service form via My Maxaro, under the heading 'Service and contact'. You must be logged in to your personal account to do this.

• Your application will be handled fastest and most completely this way.
• You can directly send photos for evaluation.

Completing it will take you just 2 minutes on average.

• Yes, our advisers are at your disposal by phone.
• We will guide you step by step if you have any questions.
• We do not offer an installation service.

• Many products come with a guarantee of up to 10 years.
  • Shower enclosures, units and basins, for example, come with a 10-year guarantee as standard.
  • Taps, mirrors, baths and tiles come with a 5-year guarantee.
• We clearly state the warranty period for each product.
• The guarantee lapses in case of improper use or assembly.
• We take you under our wing: if there is a problem, we are there for you immediately.

View all guarantee conditions here.